Getting Server Unavailable or Missing file on some or all movies/series inside Videoclub and/or TV series? Some budget and mid-range Smart TV's made by Samsung, Philips, LG and few others recently got TV OS (Firmware) upgrade which limited video and audio codec support. Codecs that are officially supported on all devices and ... Read More »
Now you can enjoy Smart STB on your Huawei phone or tablet, just search for "Smart STB" in Huawei's AppGallery or visit this link from your Huawei device.
The new and secured version of the app is now available globally on Google's Play Store, the Samsung Galaxy apps store and soon on Huawei App Gallery and few popular alternative stores. Play Store link: https://play.google.com/store/apps/details?id=net.smart_stb.app Please note if you have the old version installed on an Android device and ... Read More »
Please check this for help:
Also the app should start to appear back in some regions after few hours and globally - in few days.
Thank you for your patience and understanding.
Update 5 April 21:30 CET time: The bug causing "Firmware outdated" is fixed in all locations, please make sure to unplug your TV from Power for few minutes to clear cache and start the app again. We are sorry for the caused inconvenience. Dear all, There is some issue with some Portals and only with older VEWD and STA platforms ... Read More »
The app is cloud based and finds the nearest working app server with the help of a DNS. If you get Error 503 or 504, please unplug your TV and Internet router for few minutes from Power. If you still get this problem, please put DNS server of 18.104.22.168 onto your TV, this way you will always get a working app server quickly and seamlessly. We ... Read More »
We are glad to announce full support of the Amazon FireTV devices including the famous Fire Stick (3rd generation made in 2017 and newer), the Fire Cube TV's that have FireTV build in and others. All new platforms enjoy 30 days Trial if activated before the end of February 2021. The app is now supported on some older high-end Android devices ... Read More »
* Android (handheld) support * Fixes and improvements on Android TV * Improved middleware support * Added possibility to activate a new Trial after 1 month since your last trial (on all platforms). * Activate the app on a TV that used trial in the past (got a used TV, app was activated by someone else in the past, etc.) You can enjoy a ... Read More »
We are glad to announce new global app version with Android TV support. To get new version, exit the app from Settings or from Portal Settings and then STB settings and then start it again. New version fixes many bugs with popular Portals, improves app spped across all locations and adds D-Pad overlay menu for Android TV's with small ... Read More »
Please read this carefully if you have problems loading your custom Portals. Since recently, some popular middleware platforms decided to push out an update which specifically blocks our app from accessing the Portals. This is done, because those platforms now have their own "solution" that want to force users to use. We never block (or have ... Read More »