Check Demo (Embedded) Portal before opening a ticket.

Dear clients and partners,   While we strive to provide you with the best possible experience within the app, we can't guarantee that all providers will work equally well. That being said, please do check if the Demo (Embedded) Portal works along with all functions (Live TV, VOD movies, TV recording, time-shift, etc.) for you.   Despite the ... Read More »

10th May 2018
Urgent maintenance!

20 March 2018 17:15 CET: App update is complete. New 2018 TV's are now supported, Latest Tizen and WebOS included. Added Brazil and China locations, with full suport. Fixed some problems with VOD content and some specific streams that cause TV's to hang or display black screen. Also 2 major TV platforms will get the app really soon. Stay tuned ... Read More »

20th Mar 2018
Updates regarding STB Blocked message.

Dear clients, In case you receive STB blocked message and you are sure your Virtual MAC did NOT change, then it's most likely that your Virtual MAC is used on app like STB EMU and this will cause a block. We do NOT block anyone and have no way of knowing if you have an active Service with this Provider or not. Please read this for more ... Read More »

27th Feb 2018
New support rules: Fake tickets and wrong tickets are deprioritized.

Dear clients, we are having delays of support due to many fake and wrong tickets opened with us.   Please do always check if your Provider is online in your region before opening a ticket. In case Provider is offline - it's out of our control and we can't put them back on. Moreover - we reserve the rights to prioritize tickets of clients who ... Read More »

24th Feb 2018
Updates in Support policy for 2018

Dear clients,   In order for us to provide you with the best and fastest possible support - we are making some changes effective immediately for all support requests.   1. Our support for end-users (clients) is done only via tickets open by the actual registered client. Support requests from different accounts are ignored and tickets will be ... Read More »

29th Jan 2018
Happy holidays - promo code inside

It's that time of the year again, for most parts of the world. We want to wish you all the best thoughout the new year. For those that want to listen to the holiday spirit - we have added a Christmas themed radio in the Demo (Embedded) Portal. And to let you know that we have some very exciding things coming to the app, both for clients and ... Read More »

16th Dec 2017
Demo Portal and m3u player are under maintenance today.

Edit 3th of December 2017, 19:35 CET time: Demo Portal and m3u player maintenance is complete. Now Demo Portal is runningg latest Ministra Firmware, and has Time shift and recording enabled. Also there's a short videoclip for testing VOD capabilities of the TV like FF/RW/etc.<br /> You can record one time up to 10 minutes from the first ... Read More »

3rd Dec 2017
App may be offline for short time - doing update in all regions.

Edit 8 November 2017, 00:24 CET : App has been updated in all regions and it is now online and faster than ever.  8 November 2017, 00:01 CET time : Dear clients and partners, We are doing an application update on all locations and the app may not work on your TV for about few minutes. We expect all regions to be updated no later than 01:00 ... Read More »

7th Nov 2017
Technical difficulties in most regions

Edit 22 October 13:47 CEST : Everything is back to normal, all regions are available and the problem is solved. ---- 22 October 12:41 CEST :  Dear all, We are having technical difficulties in most regions and are working on fixing this ASAP. If you get "Can not access service" or get "Service offline" messages then it's most likely related ... Read More »

22nd Oct 2017
Update in support policy

To make sure each client gets fastest and best possible support, we made some changes to our support policy: Please check the Knowledge base before oppenning a support ticket. To get support please write in clear English and describe with as much details as possible. Only 1 (one) ticket per request/issue per client. Oppenning many tickets ... Read More »

11th Sep 2017