App update- Better multi-audio and subtitles support for LG TV's.

You asked and we made it - better support for multi-audio and subtitles on your Smart TV's. For LG please use Subtitles or Text key on Remote to change the audio of channel and/or turn subtitles on or off (by default subtitles are off to help with problems on some older WebOS TV's) We are testing new solutions for multi-audio and subtitles on ... Læs mere »

10th Apr 2019
Opera/VEWD Support and new platforms.

We are glad to announce that our app is available for VEWD devices. Starting from 11 March 2019, our app will begin to appear in the Opera/VEWD store on most VEWD TV's, that include HiSense, Sony, HiComm, TiVo, etc. We will be adding more Smart TV platforms over ... Læs mere »

12th Mar 2019
App update in many regions - in case of problems read below.

Dear clients, We have upgraded the app to the very latest version in many regions across the globe. However since the new app version is a complete rewrite, there may be some functional differences and some possible issues. Please read below if you experience any issues with the app:- In case your app says it's in Demo: Check what is your ... Læs mere »

9th Dec 2018
App is slow in Africa and some Asian regions.

Dear clients, We are experiencing serious abuse - app may be very slow or will not work in Africa and Asian regions. Other regions will work fine, however there may be some bugs in certain areas and we'll need some time to smooth things out. In case you experience issues, please do open a ticket and explain clearly the issue you are having. We ... Læs mere »

30th Nov 2018
New version of all launched in UK, Ireland, Canada and Italy.

Dear clients, We have launched the very latest version of the app in the UK, Ireland, Canada and Italy.  To get the new app you'll need to unplug the TV from power for about few minutes and then start the app again. Update 18:30 CET time: Some TV's may get different Software ID (Software MAC). This is to prevent further abuse and write a ... Læs mere »

22nd Nov 2018
Emergency upgrade in all locations.

Dear clients,  First - the good news. Despite the rumours - we are not going anywhere anytime soon. We are rolling out an emergency upgrade in all locations that should address many of the issues that we having lately in some locations due to increased stress, rising abuse and demand. In case you have black screen after loading Portal (even on ... Læs mere »

11th Nov 2018
App In Demo Mode after Payment

Dear Customers we woud like to appologize to all of you where you had the problem of APP beeing in Demo Mode after you have done your Payments.  Please note we had few Servers refusing to accept new Website and this was the reason for all the problems .  We are happy to announce that now everything  is back online and all licenses are ... Læs mere »

30th Oct 2018
Dear Customers from Bulgaria.

  Please note the new APP was lunched for Bulgaria region .If you see Black screen after starting the app Please do the following: 1 . Remove the app from the TV2 . Power Off the tv from Power Plug 3 . Power ON the TV 4 . Reinstall the APP Enjoy the new version . ------------------------------------------ We expecting the app to be ... Læs mere »

29th Oct 2018
Web site and email maintenance on 30th of September and 1st of October

Dear clients,   We will be performing maintenance on our website and email thru out the weekend, in all regions (one region at a time).   While maintenance is going on, the website may be slower than usual, license transfers won't be made and ticketing system will NOT accept new tickets during that time.   It's possible that in some ... Læs mere »

30th Sep 2018
Delays in support

Dear clients,    We experience unusual high demand which causes some delays in support responces.   We are working on all urgent requests with priority.    Sorry for the caused inconvenience and thank you for understanding.   Kind regards,   Smart STB Management.                             Læs mere »

19th Sep 2018