Dear clients,
The app does not come with any TV Services.
You need to configure the app to get TV channels and content.
Once you have a Portal URL to use with the app, please read below.
To change the Portal from the TV
(read below for how to change Portal from the website)
Start the application on your TV:
Start the app, press OK/Center or Arrow keys when you see "Loading Portal" and go to Settings.
You will get the following screen
Go to Portals
Make sure Multiportal mode is set to ON
Go to Use Portal 1 and turn it ON
(Information on this picture is for Demonstration purposes - the Portal is fake, you must put your own real Portal URL)
Enter your Portal details below, when finished go back to Default Portal option and select Portal 1 as your Default Portal.
You can add up to 8 portals in the app by adjusting the Portal#. When you go to Portal 2 you can add the second portal etc.
Press the GREEN (F2 on some Remotes) KEY. In case you don't have an F2 or Green Colored Key on your Remote, please press the BACK or RETURN Key (depending on remote and TV model) and then press OK/Center for confirmation.
Then go back and select Reboot Application.
- I don't see Portals Menu
Please check if your app did revert to Demo
(for example, due to missed monthly payment, a hard reset of the TV, change of the Software ID, change of the TV, change of network/routers/locations of the TV, change in Region, etc.)
How to change Portal from Website
Login to your account. And select Try & Buy > My Licenses.
Select the TV you want to make the change.
Scroll down to Device Information and click on Portal URL management.
(address shown here is fake - only for display purposes, it will not work on your TV!)
Make sure you put a VALID Portal or Playlist URL, otherwise app may not work.
We will check if the Portal URL is correct for you and tell you if your address is wrong.
(address shown here is fake - only for display purposes, it will not work on your TV!)
Contact your ISP and let them know of the Virtual MAC address
Click here to learn your TV's Virtual MAC address
Start the app, press OK/Center or Arrow keys when you see "Loading Portal" and go to Settings.
Then go to Device Info.
Enjoy your IPTV service with the comfort of your TV's remote!
