How to find out my Virtual MAC address

Start the application on your TV:

When you get to this screen press Enter/OK (the key in the middle between the arrows) on your remote


You will get the following screen
Select System settings

Select Device info

You will get the information displayed on your TV screen

Write the Virtual MAC address information down and give it to your provider so they can activate the service for your Smart STB.

How to find out my Smart STB's Virtual MAC address

Note: Some providers may not be able to give you access.

Provider access is not in our control.

We do not offer or operate IPTV access, channels or providers.

  • 246 Users Found This Useful
Was this answer helpful?

Related Articles

How to add/change the Portal or m3u Playlist

Dear clients, The app does not come with any TV Services. You need to configure the app to get...

How to find out my Software ID (App or Software MAC)

The info below is valid for all supported Smart TV's platforms up to date and future platforms....

How to add or change my m3u playlist

Smart STB now has m3u playlist support To use the app with m3u playlist, change the Portal...

How to change Virtual MAC (NOT RECOMMENDED!)

Do not change your Virtual MAC unless instructed by the provider to do so! Changing this without...

How to upgrade and pay for app license?

  How to upgrade the app with paid license:   Important note: if you bought the TV from...