How to find out my Software ID (App or Software MAC)

The info below is valid for all supported Smart TV's platforms up to date and future platforms.


Make sure you have the app installed on the TV and fully started atleast once in the past 3 months.

Please type in the SOFTWARE ID when buying or trying a License! 

To get the Software (App) ID address that you need to register your TV:

    • Press OK/Center key on the Remote as soon as you see Loading Portal.
    • On some TV Remotes you need to press any of the ARROW keys instead of Center key.

    • Go to System Settings

    • Go to Device Info.

    • Use Software ID (former Software MAC) on the registration page
    • Software ID (former Software MAC) can be different from the TV's actual MAC address!


Important Note: providers need Virtual MAC address.

Once your App is active, you will need to give the Virtual MAC to your Service Provider of choice so they can activate your TV subscription with them.

How to find out my Smart STB's Virtual MAC address

We do not offer or operate IPTV access, channels or providers.

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