If you get message like:
Your STB is blocked.
Call the provider.
This means that your device is blocked by the IPTV provider, app is NOT blocked.
The message means access to this Portal is not allowed for your TV
We cannot know why your provider blocked your access to the Portal you have set but here are possible reasons
We have no way of knowing why Provider does block your TV from using the Portal. Please ask your Provider for help.
We can not unblock your access - any support tickets with such requests will be ignored.
Provider access is not in our control.
It's best to ask your provider for help and give them the Virtual MAC so they can activate service on their Portals.
In case of country-lock, ask your Provider to set country according to below regions:
USA = USA
Canada = Canada
Germany = Germany
Italy = Italy
Spain = Spain
Ukraine = Ukraine
Romania = Romania
Bulgaria = Bulgaria
Oceania area = Australia
Asia-Pacific area = Singapore
South Africa = South Africa
Rest of the world = Germany