App Troubleshooting (13)

Help and information with common app issues.

Corporate users (3)

Info for corporate clients

Frequently asked questions (12)

Answers to the most frequently asked questions.

License activation/transfer (2)

Information about app activation and license transfer

Most Popular Articles

 How to upgrade and pay for app license?

  How to upgrade the app with paid license:   Important note: if you bought the TV from...

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Dear clients, The app does not come with any TV Services. You need to configure the app to get...

 How to find out my Software ID (App or Software MAC)

The info below is valid for all supported Smart TV's platforms up to date and future platforms....

 Your STB is blocked - call the Provider. Now what?

If you get message like: Your STB is blocked.Call the provider. This means that your device...

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Smart STB now has m3u playlist support To use the app with m3u playlist, change the Portal...