Open Ticket

What can we help you with?

My app is not working.

(start app diagnostics, you need to login to your account and select the TV that is having problems)

My app is in Demo? I have paid license...

Sorry, we can't process your login right now.

Billing and Payment problems.

Something else is wrong.

Lost email or password?

Providers and resellers - click here.

Billing and payment problems

App activates immediately and automatically in few seconds after your order is complete. Payments take few minutes to record. If you had TV service, and you are now back to Demo - click here for help.
We offer an 7-days app Trial which you must activate before you can pay for the app. Payments are non-refundable. Please make sure app works well for you before you buy a license. Read below for instructions how to get a free trial
In case you have problems please open a ticket.
Yes, we offer 7-days free, fully functional Trial of the app. Please make sure to test it out before you buy a license.
We are really glad that the app works for you. Please follow this instruction to upgrade your app.
We accept Paypal payments which are processed by Braintree, a Paypal company.
We also accept secure Credit and Debit card payments from over 200 countries via the PayCEC platform.
You can use the app on one TV. In case you need to use the app on another TV - you need another app license. You can transfer your license only once for Lifetime accounts and up to 1 time a month or 5 times a year for the subscription license (monthly or yearly). 1 (one) Mobile or handheld device can be bundled with 1 TV app license (yearly or lifetime) for free, additional handheld devices have a small extra cost.
We offer corporate and reseller accounts for business use. Click here to request a business account.
We'll need the Paypal transaction ID's so we can check this. Please get in touch with us so we can help you.
We are sorry to see you go. Please follow this instruction to cancel your license. Also, do not forget to log in to your PayPal account and cancel your Automated Payment.

Something else is wrong.

In case you have something else not realted to the app, or billing, please click here and fill up the form with as much clear details explaining the problem as possible.