What can we help you with?
My app is not working.
Billing and Payment problems.
Something else is wrong.
My app is not working
To do this - start the app
As soon as you see Loading Portal message click on OK/Center key on the Remote
Go to Settings > Advanced > Player Mode and switch it to Safe Mode
We don't know and have no way of knowing why EPG doesn't show up on some or all channels.
Please check with your IPTV Provider for help
If your link looks like http://portal.tld:1234/get.php?username=....
Then please change it to look like http://portal.tld:1234/c/
Basically, replace /get.php?... with /c/ and give a picture of the STB Blocked screen to your Provider, so they can activate your TV on their server. Refer to "STB Blocked" messages above.